The Rules Behind Using IGSMMPanel

Acceptance of These Terms

By visiting the website, creating an account, adding funds, using the API or placing an order, you confirm that you have read and accepted these Terms.

You must have the legal capacity required in your country to enter into this agreement. When using IGSMMPanel for a company, agency or client, you confirm that you are authorised to act for them.

If you do not agree with these Terms, do not create an account, deposit funds or use the services.

Account Registration and Security

You must provide accurate registration information and keep your account email current. You are responsible for all activity carried out through your account.

• Use a strong and unique panel password.
• Keep your API key private and replace it if exposure is suspected.
• Do not sell, transfer or share account access without written approval.
• Notify support promptly if you suspect unauthorised access.

Nature of the Services

IGSMMPanel provides digital promotional services, order management tools, API access and support for selected Instagram service categories.

Service names, descriptions, minimum quantities, estimated speeds, targeting information and refill conditions vary. The description displayed when the order is submitted forms part of that order.

IGSMMPanel is independent from Instagram and Meta. We do not control Instagram moderation, ranking, recommendations, account restrictions or future platform changes.

Read our Service Policy and Service Limitations before ordering.

Order Responsibilities

You are responsible for reviewing every order before confirmation. This includes the service, quantity, price, target link and account visibility.

• Submit the exact public profile, post, reel or story link requested.
• Keep the target public and unchanged while delivery is active.
• Do not delete content or change the username during processing.
• Do not place overlapping orders for the same target and service.
• Check the minimum and maximum order quantity before confirmation.

An incorrect, private, restricted, changed or deleted target may prevent delivery and may not qualify for cancellation, refill or credit.

Prices, Payments and Balance

Service prices may change according to availability, quality, market conditions and supplier cost. A price change does not alter an order already submitted.

• You are responsible for payment processor fees and currency conversion charges where applicable.
• Funds must come from a payment method you are authorised to use.
• Panel balance is intended for purchasing services and is not a bank account.
• Promotional credit and bonuses may have separate conditions and may not be withdrawable.

Refund eligibility and the handling of unused balance are explained in the Refund Policy . Mandatory consumer rights remain unaffected where applicable.

Delivery, Partial Orders and Cancellation

Start times and delivery speeds are estimates rather than exact deadlines. Demand, Instagram changes, service capacity and target conditions may affect processing.

An order may be marked Partial when only part of the requested quantity can be delivered. The unused portion is normally credited to the panel balance.

Cancellation may be possible while an order remains Pending or when a Cancel option is available. After processing begins, cancellation cannot always be performed.

Full rules are available in the Cancellation Policy and Order Process .

Refill, Retention and Drops

Refill is available only when it is explicitly included in the selected service. Services without refill do not include replacement after delivery.

A refill request may be rejected when the coverage period has expired, the target is private, the username changed, content was removed or another provider delivered to the same target.

Refill does not mean permanent retention. Instagram may remove followers, engagement or accounts independently during or after the refill period.

See What Happens After Delivery for the correct steps after an order is completed.

Acceptable and Prohibited Use

You must use IGSMMPanel lawfully and in a manner that does not harm other users, the website, payment providers or social platforms.

You must not use the platform for:

• Fraud, impersonation, deception or unauthorised financial activity.
• Harassment, threats, hate content or unlawful discrimination.
• Promotion of illegal goods, restricted activity or harmful content.
• Attacks, scraping, reverse engineering or disruption of the website and API.
• Testing stolen payment methods or credentials.
• Violating intellectual property, privacy or other legal rights.

You remain responsible for complying with Instagram Terms, Community Standards and all laws applicable to your activity.

API and Reseller Use

API users and resellers are responsible for validating client orders before transmitting them to IGSMMPanel.

• Keep the API key confidential.
• Check API responses before sending duplicate requests.
• Display accurate service details, limits and refill terms to clients.
• Do not promise results that are not included in the service description.
• Handle client support fairly and communicate service changes clearly.

We may limit or disable API access when usage threatens platform stability, security or compliance.

Availability, Results and Liability

Services are provided according to current availability. We do not promise that every service will remain available, uninterrupted or unchanged.

IGSMMPanel does not guarantee organic reach, Explore placement, account verification, monetisation, sales, revenue, customer enquiries or future growth.

To the fullest extent allowed by law, IGSMMPanel is not responsible for indirect loss, lost profit, lost opportunity, reputation damage or decisions made by Instagram or another external platform.

Where liability cannot legally be excluded, our total liability relating to a service order will normally be limited to the amount paid for the affected order. This limitation does not remove rights that cannot lawfully be limited.

Account Review, Suspension and Closure

We may review, restrict or suspend an account when we reasonably suspect:

• Fraudulent payments or unauthorised financial activity.
• Abuse of refunds, bonuses, tickets or payment disputes.
• Attempts to damage, overload or exploit the website or API.
• Serious or repeated violation of these Terms.
• Activity that creates legal, security or operational risk.

During an investigation, orders and balance may be temporarily restricted. Any lawful refund or remaining balance will be handled according to applicable policies and legal obligations.

Changes to Services and Terms

We may update services, prices, features, security controls and these Terms when needed for operational, legal or technical reasons.

The current version and effective date will be published on this page. Material changes may also be communicated through the dashboard or another reasonable method.

Continued use after an updated version becomes effective means you accept the revised Terms. Where applicable law requires separate consent, that consent will be requested.

Questions, Complaints and Legal Rights

Questions about these Terms or an existing order should be submitted through the support ticket system. Include the relevant order ID, transaction reference or account details.

Our Support Standards explain what information should be included and how requests are reviewed.

Nothing in these Terms removes mandatory legal rights available to consumers under applicable law.